Shipping Methods

LeiMe produces its garments only after they are ordered by its customers; the production time of a shirt or a blouse reflects the haute couture timing and therefore, the garment is produced on average after about fifteen days from the order. Once the garment has been packaged, it shall be shipped in the methods listed below.

Shipping in Italy

Two shipping methods are available for the territory of Italy:

1.  STANDARD shipment (free of charge for orders over € 90.00): delivery expected within four-five working days from the time of packaging the product;

2. EXPRESS shipment (extra charge of € 15.00 from the total order, even if the order is over € 90.00): delivery expected within one-two working days from the time of packaging the product.

Both the STANDARD and the EXPRESS shipping methods include the option to pay by cash on delivery; the cost of paying by cash on delivery is € 10.00.

Deliveries are made every working day from Monday to Friday; if it is not possible to complete the delivery because the recipient is not found at the address indicated, the carrier shall leave a notice in the mailbox. The carrier shall try again to deliver the goods the next day; in case delivery cannot be completed even on the second attempt because the recipient is not found at the address indicated, the unclaimed goods shall be processed as follows: the recipient may collect the goods within the ten following days at the closest post office to the address indicated on the order; in any case all the information about the unclaimed goods shall be provided in the notice that the recipient finds in the mailbox.

After the ten days, if the goods have not yet been collected by the recipient, they shall return to LeiMe warehouses, and the shipping costs for the return shall be charged to the customer.

Upon collecting the package, the recipient is required to make sure that it is perfectly sealed and the number of items corresponds to the one shown on the consignment note. Any damage or the mismatch in the number of items shall be immediately reported to the carrier, who is responsible for the shipment, noting the delivery with “RIGHT OF RETENTION” with the signature for the collection of the package.

Shipping outside Italy

The costs for shipping outside the territory of Italy are not included in the sale price, regardless of the order amount.

The EXPRESS shipment is the only available method:  delivery expected within 24-48 hours in both Europe and the rest of the world. 

Shipping costs shall be calculated once the delivery address has been indicated, before confirming the order form.

The customer can choose the following delivery types:

• Delivery to the address shown on the order;
• Collection at the local UPS center, represented by stores, tobacco shops, etc.

This choice shall be made by the customer while defining the order.

Deliveries are made every working day from Monday to Friday; if it is not possible to complete the delivery because the recipient is not found at the address indicated, the carrier shall leave a notice in the mailbox and the unclaimed goods shall be processed as follows: the recipient may collect the goods within the ten following days at the local UPS center; in any case all the information about the unclaimed goods shall be provided in the notice that the recipient finds in the mailbox.

After the ten days, if the goods have not yet been collected by the recipient, they shall return to LeiMe warehouses, and the shipping costs for the return shall be charged to the customer.

Upon collecting the package, the recipient is required to make sure that it is perfectly sealed and the number of items corresponds to the one shown on the consignment note. Any damage or the mismatch in the number of items shall be immediately reported to the carrier, who is responsible for the shipment, noting the delivery with “RIGHT OF RETENTION” with the signature for the collection of the package.

It should be noted that in the case of shipping outside the European Union customs fees are charged to the customer who makes the order.

For any problems, please contact the LeiMe shipping department on info@leime.it.